We take great pride in providing exceptional service to the families that we serve.
We wanted to thank you for your wonderful handling of Dad's funeral arrangements. Everything was as seamless as possible during a difficult time. Your patient support of Mom and your quick response to all questions put us all at ease. Thanks for everything!
Caroline, Carol and Michelle
Submitted by: Michelle
I want to thank the whole Palmer family for taking care of my mom Carol Detwiler-Sumrall and helping us with everything. You are truly a blessing.
Submitted by: Amber Yoho
Thank you for your excellent professionalism regarding our father's funeral arrangements. Your concern and support in meeting our needs was greatly appreciated.
Liz, Rosemary, Al Jr. & Patty
Submitted by: Rosemary
A little over three months ago, you helped my family through a very difficult time. My only grandmother took a quick turn for the worse and was finally free of pain, struggles, and worry. She was ready to go, even if I was not prepared for her death. Your staff was able to quickly make all of the needed arrangements when my family was still numb with shock and sadness. Even now, it seems like it never happened. I want to thank you for the care, support and direction you provided for us during such a difficult and heart breaking time. You did everything possible to make it as easy for us as you could. I don't think I have ever seen my grandma look so young and beautiful as she did at her funeral. Your team did an amazing job and I know she and my grandpa would have been proud to be seen like that. Thank you, Erin
Submitted by: Erin
Our mother passed away on July 25th 2010 and our family was struggling through this very difficult time. We knew she was going to pass away at home peacefully but we weren't really prepared for it when the time came. Your staff was so kind and helpful. He came back to the house and gave us time to get organized and have everything ready for the obituary and services. He guided us through the process and made it as peaceful for us as possible. He was very efficient and we trusted him completely. Our mother had been through a terrible struggle at the end of her life and did not look like herself at all by the end. She was so thin and just not looking like herself when she passed. Your team tried their very best to make our mother look like she used to. It had to be a hard process and we appreciate your best efforts. She looked as good as she could under the circumstances and for that we thank you.
Thank You, Maria Saviano
Submitted by: Maria Panzica Savaino
Thank you for all the attention to detail for my Father's funeral.
Everyone felt so warm and loved in your environment.
The staff felt like family and were so caring! The video was a wonderful touch.
Our family would not have been so relaxed without you handling everything in this stressful time.
Submitted by: Connie for Richard Benko
Dear KR, Kerry and Kristi,
Words can not even express what your hard work meant to My Family and Me, Dad looked better than he has in 10 years, maybe longer. Even My cousin, who is the director at my Uncles Funeral Home here in Indianapolis, Said that he thought it was one of the best he had seen, since he just saw my Dad about a week before he died, and was please to see the Flag draped as it was, he Say's he gets a few extra Funerals a year, as NO one in Indianapolis does that but them, In His words, a " Very Professional Job"and Sean is not one to throw compliments around lightly. That said, it was all beautiful.
And everything went off without a hitch, The Military Ceremony was unbelievable, and if you had not done enough for my Family!!! Kristi shows up at the Interment! She has bent over backwards for my Dad and Me since we walked in Her office at Southlawn the 6Th of June in 2009 to purchase the plots for Mom and Dad, She has even taken time to take Candles out to my Parents grave, and Her being there, just blew me away, as well as her offer to keep running them down there for me, what a wonderful thing for Her to do.
In Short, The Palmer Family really does know how to run a Funeral Home and Cemetery, With TRUE sincerity and customer service that you can only get from a Family Owned Company, Your Family should be proud of the great business that you run. My Only regret, is that we did not use your Funeral Services for Mom.
The Peter and Emmy Lou Papandria Family
Submitted by: Joseph P Papandria
We just wanted to extend our thank you!
You took such good care and supported the WHOLE family,
and that is a lot of people.
Your Cleveland Rd location was in our backyard and
a very warm and refreshing facility.
You paid attention to every detail... and it was greatly appreciated.
Thank you and God Bless you all in what you do for others.
It may be a career for you but it is a huge stepping stone for all the families you serve.
Submitted by: Shelley Heiden
Sincere thanks to Kerry and the Palmer family for compassionate and capable service during our recent loss.
Your experience and professionalism were exceeded only by your thoughtfulness and commitment in going the extra mile to make the process as simple as possible.
Without reservation, we strongly recommend Palmer for any family during their time of need.
Submitted by: The Harris Family
Kerry Palmer and all,
We cannot begin to express our gratitude for the way you handled Mom's funeral arrangements. Our family, living out of town; you were there at every step and made sure every detail was covered. In short you made a difficult time so much more bearable.
Again, please extend our deepest gratitude to all involved.
Thank you, The Carol L. Kuzmits Family
Submitted by: Greg Kuzmits
Dear Mr. Palmer and your staff,
Yesterday you laid our mother Carolyn Stein into the ground. All of us present commented on what a beautiful job you did. I don't believe anyone could have arranged everything so beautifully.
We want to thank you from our hearts - on behalf of all Carolyn's family. We will recommend your services to anyone.
God bless you in your ministry to people.
"Now faith is being sure of what we hope for - and certain of what we do not see"
Submitted by: Terry and Heather Murray
We con't thank you enough for your patience and assistance during this difficult time for our family. You made what could have been a very confusing and difficult process much easier and more bearable, and we are all grateful.
Submitted by: Rob and Debbie Fox
Thank you for all your support and care for the family of James C. Hurdt.
Submitted by: Mildred urdt, Marianne Hurdt, and James & Sharon and kids
Our thanks to you for making our load a whole lot lighter.
You answered so many questions and were always there to assist.
The beautiful memory book is unbelievable. It is really helpful.
Dad always thought a lot of you and would have been very pleased.
Submitted by: The family of Dale Johnson
To the staff of Palmer Funeral Home,
We want to thank you for the kind and professional way in which you handled every detail of Irene's funeral. You made a very difficult situation bearable. It was a pleasure dealing with each staff member.
Submitted by: Mike Bickel, Pat & Rick Heber & Linda Bickel
We can't thank you enough for all that you did for us during the death of my Dad. Your generosity, kindness, compassion did not go unnoticed! You are amazing.
You handled everything with class and it was a beautiful tribute to my Dad! What a blessing you are! The flowers were gorgeous!
Submitted by: The Zieglers and The Lightfoots
We would like to thank Palmer's for giving our father a wonderful, beautiful funeral. Something we could of not done without you. Also a special thanks to Tom and Donna for being so caring and kind to us, and for going above and beyond what you had to do. We will always have you in our hearts.
Russell Hooker's girls
Submitted by: Robin Noble and Marie French
My mother passed away suddenly and her funeral was handled by Donna at Palmer's, all I can say was that this is the best service I have ever received, during a difficult time they were patient and accomodating to my large and demanding family and took all of our cultural requests into consideration. They are the best in the business.
Submitted by: Ani
There is not a thank you note big enough for me to express my gratitude for all the kindness and respect your staff gave to my deceased husband and my family. Everyone from the time of picking up his body through aftercare have showed a deep level of compassion and respect to all of us. It really helped in getting through this time.
Submitted by: Mrs. Harvey Taylor Ford
It has been a month since my precious dog died. I could not do it at the time, but I wanted to let everyone know how amazing Palmer Funeral Home is with their pet services. Not only have they taken care of our human family for decades, but they really helped us deal with the death of our precious pet who was just as much a part of our family. I highly recommend them and thank them for always being a source of strength, comfort and support.
Submitted by: Franklin Sheneman II
Thank you so much for taking such great care of my father Jose Alvarado. We had a good experience with you and in a hard situation you guys were truly amazing!! I am a nurse and have recommended you and told my story to patients and other clinicians.
Thank you from the bottom of my heart!!
Maribel Alvarado Gifford.
Submitted by: Maribel Alvarado Gifford
"Thank you for the wonderful service you provided for my Aunt Mary Alice Fry. We are grateful for the kindness and compassion you showed us during every step of the process, and we couldn’t have been happier with the final result. We will be eternally grateful for everything you have done, and we cannot tell you how much we appreciate your help making such a difficult time a little easier to deal with.
I gave my father George Listenberger a good report."
Service Category: Funeral Service
Top Qualities: Personable, Expert, High Integrity
Submitted by: Mary Fry's niece
Karry And Staff Thank You All For Your Patience And Assistance With My Sister Irene Roof Your All An Angel In My Eyes Thank You From The Bottom Of My Heart God Bless
Submitted by: Rebecca Hessling
I recently went to a showing/funeral of a family member. I was so impressed by the way you took so much care in taking care of our loved one. She looked amazing, tasteful, and beautiful like she looked 10 years prior to her death. Though I have made different funeral arrignments with another funeral home, I wish I had made them with you. You are really the best when it comes to our "last wishes" I thank God for your dedication to all the love ones that have passed; Unfortunately I didn't realize just how much work, effort and dedication you give to all that use your services. A day late and a dollar short to use your services. Amazing is the only way to describe the dedication and detail you used in our time of need.May God bless you abundantly in years to come. Awesome funeral home that you should take great pride in your work. Thank you will never be enough to express my appreciation to detail. You are the "bomb" when it comes to taking care of loved ones! Prayers to you and your family. I am eternally grateful
Submitted by: Just_A_Sheila@yahoo.com
Dear Palmer family and staff, I wish to thank you for the great service you extended to me and my family on mom's passing. You made our time of sorrow so much easier to bare.
In 2002 we lost our dad. and you also did a wonderful job at that time too.
Submitted by: Marilyn Gundlach
On behalf of my family I would like to extend our greatest gratitude for the assistance you provided in the preparation of the funeral for our mother, Shirley Shaw. Without your overwhelming compassion I am uncertain how we could have financially provided the type of service we were able to give to our mother. The service held for her at the Hickey Chapel was beautifully done.
Your staff made the incredibly difficult process as effortless as possible. From Christy to Tom, and everyone in between, we would like to extend our hands of thanks to you and your staff. If there is ever anything I can do for you please do not hesitate to call upon me.
Submitted by: Bill Wargo
Thanks very much for everything you did for my daughter's Amber Nicole Mitchell june22,2012 service at palmer's -you made her, so beautiful - just wanted you to know everything was perfect ....she's in God's hand now...I recommend your services to anyone who's looking for a caring warm compassionate service for your loved one...
Submitted by: yvonne mitchell
Dear Friends of Hospice,
Thank you for facilitating a recent gift!Your support of the hospice philosophy helps us to continue our mission: To improve the quality of living.
On any given day, the Center for Hospice Care serves more than 350 patients and over 2,200 bereavement clients living in St. Joseph, Marshall, Elkhart, Kosciusko, Fulton, Starke, LaGrange and LaPorte counties, regardless of their ability to pay. Your gift enables our Hospice Team, which includes physicians, nurses, social workers, spiritual care counselors, home health aides, and trained community volunteers, to provide skilled compassionate care for our patients and families.
On 5/14/2013 we received a $280.81 gift from Precious Metals as a result of your recycling program with them. Please note that no goods or servces were given in consideration for this gift.
On behalf of our patients and their families, I thank you for your generous support. We simply could not do what we do without you.
Michael J. Wargo
Thank you so much for your continued support and for your innovative approach to facilitating additional contributions to our organization.
All the Best,
Submitted by: Hospice Foundation
Dear K.R. and entire Palmer Family,
This year's Age of Excellence Awards Luncheon was the best ever because of your support and partnership. Over 728 attendees were thrilled with Amy Grant, the music, the rose presentation, inspiring stories and the contributions of our nominees; and of course, the celebration of nine award winners.
Your sponsorship was vital to making Age of Excellence successful and with grateful hearts, we again say "thank you."
We look forward to the 2014 Age of Exellence Awards where we will continue the tradition of honoring the elderly in our five-county area as well as the coregivers and volunteers who serve them.
Becky Zaseck, President/CEO Joan Cuson, Director
REAL Services, Inc. Area 2 Agency on Aging
Submitted by: Rebecca Zaseck, President of REAL Services, Inc & Joan Cuson, Director Area 2 Agency on Aging, REAL Services
Thank you for all your help during the difficult time of my dads passing. Our family doesnt go anywhere but to you in these times. I cant recall all the times when have had to use your services and it was excellent every time. We usually deal with KR and hes very helpful informative and helps answers our questions or will find out the answer if he doesnt know. You also did an amazing job at Lorenzo Greers funeral in August two years ago. He was a dearly loved teen we lost to the lake. It was standing room only. Because life and death go on we will be back.My dad insisting on Palmers when he knew he was terminal. You did a beautiful job and took care of details we werent able to. Thank you KR and Kristi.
Submitted by: Robin Kemble
Donna and Don were exceptional to our family and friends during our tremendous time of grief. We especially appreciated Donna's sensitivity and patience dealing with our needs. They worked tirelessly behind the scenes so that we could give our loved one the goodbye she deserved.
Submitted by: Courtney Ruiz
Recently my family experienced the unexpected death of my lovely sister, Diana Ruiz. It was an immensely sad and difficult time for all of us. It was refreshing to know that there was a place our family could be guided thru the funeral process with ease and comfort. Donna (Adkins) was epecially thoughtful and caring, as well as knowledgeable. Her services were greatly appreciated. Thank you, K.R. Palmer!
Submitted by: Karlo : Julie Huerte and Family
Diana and I were the oldest sisters among the five younger brothers that we adored. I just wanted to give my gratitude to your services for the care you gave during my sisters memorial services. You were blessed in witnessing such a cohesive family unity as you seen in our family. I thank you for your gentle care in services with my sister Diana whom was the brightest light in our family scheme.
Submitted by: Ilda T. Huerta-Cassidy
Words cannot express our gratitude and appreciation for the loving care you gave to our mother, Janice. Donna went above and beyond all of our expectations. She kept track of every detail and ensured that our wishes and desires were carried out flawlessly. She provided comfort and guidance during a time of difficult decision making. (You all were right – her outfit looked beautiful.) Every member of the Palmer’s team gave us their undivided attention & service and made us feel as if we were a part of their family.
I personally felt that during our mother’s preparations, she was treated with “kid gloves”, respectfully and held in the highest esteem. Her day at the Palmer’s “spa” was incredible. We all agreed that she looked years younger - the way we remembered her when she was vibrant and an active part of our lives. No longer did the physical signs of suffering exist.
K.R., working with your team (family) has been the best experience. Everyone’s patience, empathy and compassion through every phase of this process made it so much easier for us to bear the loss we were experiencing.
God Bless you, your family and your team! We know that we will be seeing you again.
The Borton Family
Submitted by: Korin (Borton) Epps
K.R. and Staff of the River Park Location
I would like to thank you so very much on behalf of my sisters and brother. The compassion you and your staff showed our Mother and our family, from the time Mom was picked up at my sister's home in Indianapolis, to the day she was laid to rest here in South Bend. You made a very sad and difficult time for our family much easier. My family and my husband's family have used your River Park Location several times over many years and you have never let us down. Again thank you so much.
The family of Lila Shisler
Submitted by: Jacque Williams
Would like to thank you and let you know that we truly appreciated your attentions as our family went through such a difficult time. Such a hard time for a family was made much easier thanks to you. We will forever be grateful for you and your services.
Submitted by: De la Isla & Nunez Family
'Just want to thank you for your kindness, thoughtfulness and careful consideration of our family during our recent loss. We appreciate your attention to seemingly, every detail through the planning process as well as every ceremony and service. It's apparent you work well together as brothers and owners, but also with your extended family, your team of employees. Communication is so important in any setting and it seems you've mastered it.
Thanks so much for taking good care of our family. On behalf of our family, I extend our appreciation of your friendship and support - through the years. I also recognize you both visited during - what was to be - your scheduled time off. So, thank you for your sacrifices and smiles along the way.
I'm so grateful to know you and have your support during our family's transition. Best and warm regards,
Submitted by: Marketinguru@sbcglobal.net
Thank you so much for sharing the pictures with me. Your facility is very
nice and I heard from my brother that everything was done with the utmost of
taste and care. I have to tell you I figured since this was paid for so
long ago that we would either get a less than classy set up or be told for a
nicer service we would have to pay extra. I was especially impressed with
the choice of flowers on the casket and how well it went with the dress she
wore. Kudos to whoever chose them!
I'm sure you know this process is never easy but you definitely made it a
better than expected experience for us--especially my brother. Thank you
again for everything.
Christine Hoyt Sanchez
Daughter of Martha Hoyt
Submitted by: Christine Hoyt Sanchez
My father became ill within the last couple of years and our family thought we would be prepared for what would one day happen. Someday came suddenly, and after all that has been said and done, I do not know what we would of done without all of the help, support, and absolute kindness that the funeral home has shown us. The staff are angels in disguise with patience that is so terribly difficult to find in this day and age. They walked us through everything one step at a time and were brave enough to stand by our side when the aftermath of a passing became down right ugly. Letting a loved one go is never an easy task to say the least, but with the generous help of Palmer's, it made the entire experience one worth remembering for the rest of my own personal existence.
Words will never express just how deeply appreciative I will forever be because of you and your staff going above and beyond any expectations I ever had. It takes a special heart to do what you do, and do you it better than any group of people I have ever known. Your kindness has changed me, and I can only hope I can make the same difference in another's life one day - as you did mine.
Thank you for all that you have done.
Submitted by: Lyndsey Hall
I chose Palmer Funeral Home because of its impeccable reputation. Everyone I spoke to said Palmer is a level above, and my experience reflected that perfectly.
Donna, in particular, made the whole process extremely easy. She took the initiative to guide me to alternate ways of taking care of the finances, which saved me a considerable amount of money. Donna even served as an advocate for me in working with the bank where my deceased brother had an account. She initiated the procedure and then followed up successfully when it seemed that things had encountered an impasse.
I can't say enough about both Donna and Palmer. A genuine pleasure to be served by them!
Los Angeles, CA
Submitted by: Bill Schohl
I'm writing on behalf of my family for the way your staff helped following the loss of our mother Thelma Bjork. We probably wouldn't have considered Palmer's had it not been for the information we received through Golden Living Nursing Home on 12th Street in Mishawaka. From the moment I received the call from them that mom had taken a turn for the worst, it took only one phone call to set the process in motion. This was a relief for my brothers, and especially for my wife and me since we were out of the state. Your folks were professional in the way they asked how we wanted mom to be taken care of since we were operating on a very limited budget. Greg and his wife at your River Park Chapel made several suggestions that we felt were perfect for the situation. Greg made himself available the entire time answering any questions we had, and following the service he helped in the selection of urns by giving us individual choices for each of us to remember and cherish her forever.
We are grateful for all the wonderful help and respect you gave our mom and family.
Submitted by: Rich Cosby
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