Up-front Pricing: You would think having a General Price List would be a requirement to conduct business in the funeral industry... and it is! The Federal Trade Commission requires that consumers be given a General Price List as soon as there is any discussion about services. Ask for a General Price List!
Crematory Location: The location of the crematory should be in a facility that accepts visitors and allows for public inspection. Because of the lack of accountability in Indiana the consumer must proceed with caution. Palmer Funeral Homes owns and operates our own crematory.
Affiliations: In the funeral industry it is common for one company to own and operate several mortuary/crematory centers under different names. The reputation of each center should be of utmost importance.
Policies and Procedures: Since cremation is an irreversible process, a reputable Cremation Service Provider will have written policies and procedures to ensure that you or your loved one will be cared for properly and treated with dignity. In addition, a family member should be offered the opportunity to make a positive identification of the deceased before the cremation process begins. Log books should be available that document past procedures and the provider's adherence to policy.
Witnessed Cremation: Witnessing a portion or all of the cremation process offers closure for some people. Any family member desiring to witness this process should feel welcome to do so at the encouragement of the Cremation Service Provider.
Inspection: You have the right to inspect everything. If inspection is denied or even offered hesitantly, stay away!
Your peace of mind should be guaranteed based on the items outlined above.
If a Cremation Service Provider cannot live up to these standards,
avoid the potential for abuse and keep looking
for a Cremation Service Provider that can.
Palmer Funeral Homes and Southlawn Cremation Services follow these standards.